REP11 Terms of Service

Applies to: the REP11 app (iOS, Android) and the REP11 website. Publisher: Bolly Labs Pty Ltd (ACN 701 365 246), South Australia, Australia — "we", "us", "our". Contact: support@rep11football.com. (If you already have hello@rep11football.com, that reaches us too — it is the same inbox, and you never need to re-send anything to the address above.) Postal address: Reception, 16 Matthew Street, Stanthorpe QLD 4380, Australia Version: v1.0 · effective 2026-08-25 · published before legal review — see the note below · derived from v0 draft 2026-07-26.

About this version — please read this first. These terms describe how REP11 actually works today. They have not yet been reviewed by a lawyer. That review is booked to happen before REP11 is released publicly, and if it changes anything here we will publish the new version and say what changed. Nothing in these terms takes away rights you have under the Australian Consumer Law or the consumer law where you live — see §12.

1. What REP11 is

REP11 is a football (soccer) skills training app. It shows demonstration videos, sets drills and challenges, tracks progress, and includes education about training, tactics, mindset, recovery and nutrition.

REP11 is not coaching, and it is not supervision. It cannot see your child, cannot see the space they are training in, and cannot tell when something is going wrong. It is a set of ideas and demonstrations for a person to use with judgment.

2. Who can agree to these terms

You must be 18 or over to accept these terms and to hold an account. An account is the only thing anyone agrees to, and only an adult can hold one.

• If you are a parent or guardian, you accept these terms for yourself and on behalf of each player whose profile you create, and you are responsible for their use of REP11.
• Nobody under 18 holds an account, at any age, so nobody under 18 is asked to agree to anything. They play as a profile in an adult's account, or as a guest on a device.
• If you are an adult playing on your own, you hold your own account and accept these terms for yourself.

3. Accounts, profiles and family join codes

• Keep your sign-in details to yourself. Tell us promptly if you think someone else has got into your account.
• Profiles under your account are yours to manage — create, rename, correct the age band, delete.
• A family join code lets a player's device join your family. Treat it like a house key: anyone who has it can add a profile to your family. You can regenerate it.
• Household use. A family plan is for the people who live in your household. It is not a licence to share access with a team, a club, or a group chat. Clubs and academies have their own arrangement (§9).

4. Physical activity, and the honest warning

Football training is physical activity, and physical activity carries risk of injury.

• An adult should supervise a child who is training, and should decide whether a drill suits that particular child.
• Check the space first, every time — the surface, the room, what is within falling distance, what is overhead, what a ball can hit. Indoor drills in this app assume a cleared floor.
• Use suitable footwear and equipment, and the ball size the drill suggests.
• Stop if it hurts. Stopping is always the right call, and nothing in REP11 — no streak, no leaderboard, no badge — is worth training through pain for. If in doubt, rest.
• Talk to a doctor before starting if a player has a medical condition, an injury, or any reason to be careful.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, and nothing in them asks you to waive a right you cannot waive (see §11).

5. Education, not advice

REP11's wellbeing, recovery, nutrition and mindset content is general education. It is not medical, psychological, physiotherapy or dietetic advice, it is not personalised to your child, and it does not replace a qualified professional. If something needs a professional, see one.

6. Using REP11 properly

You agree not to:

• copy, download, re-record, re-upload or redistribute our videos or content, or show them as your own;
• use REP11 to run paid sessions, classes or an academy without an arrangement with us (§9);
• try to break, probe or work around the app's security or its paid features;
• use REP11 in a way that puts a child at risk, or in a way that breaks the law.

7. What we own, and what you own

• We own REP11 — the app, the videos, the drills and their wording, the artwork, the coach characters, the name and the brand. You get a personal, non-exclusive, non-transferable licence to use it while your access lasts. Nothing here transfers ownership.
• You own what you make — a custom session you build, and the feedback you send us. By sending us feedback you let us act on it and build it into the product, without owing you anything for it. Please do not send us anything confidential.
• Creators who supply footage do so under a separate written agreement with us, not under these terms.

8. Subscriptions

Nothing is for sale in REP11 yet. When paid plans open we will publish separate subscription terms, at this website and before the first sale, and they will form part of these terms from that date. We are telling you the plan now rather than pointing you at a document you cannot read.

What those terms will say, so there are no surprises: purchases are made through Apple or Google, and they auto-renew until cancelled. The store completes a cancellation because the store holds the money — but it will start inside the app, in as few taps as subscribing took.

Some content is free forever, and we say so where it applies: the wellbeing and recovery material, and the daily free picks.

9. Clubs, academies and schools

An organisation using REP11 with players it is responsible for needs its own arrangement with us — a club or academy plan. A household plan does not cover it. Talk to us and we will send you the pilot terms.

10. Changes, availability, and stopping

• The app changes. We add drills, retire things that do not work, and reorganise. We may change what a plan includes; if a change materially reduces what you have paid for, you can cancel and ask us about a fair refund of the unused part.
• We cannot promise the app is always available. It depends on your device, your connection, and the app stores.
• We can suspend or close an account that breaks these terms, is used to harm someone, or is used fraudulently. Where it is fair to do so, we will tell you first and give you a chance to fix it.
• You can stop any time. Ask us and we will delete a single player or your whole account.

11. Our responsibility to you (Australian Consumer Law)

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures you are entitled to a replacement or refund and to compensation for other reasonably foreseeable loss; for failures that are not major you are entitled to have the problem fixed within a reasonable time, and if that is not done, to a refund.

Beyond those rights, and to the extent the law allows:

• REP11 is provided as it is, and we do not promise it will suit every player or achieve any particular result;
• we are not liable for indirect or consequential loss;
• where we may limit liability, our liability is limited to re-supplying the service or paying the cost of re-supply.

We do not exclude liability we cannot exclude — including for death or personal injury caused by our negligence, for fraud, or under the consumer guarantees above.

12. Law

These terms are governed by the law of South Australia, Australia, and the courts there have jurisdiction. If you live somewhere else, you keep any consumer rights your own country gives you that cannot be contracted out of.

13. The rest

• If a clause turns out to be unenforceable, the rest still stands.
• We may transfer these terms to another company if the business transfers. Your rights are not reduced by that, and we would tell you before it happened.
• These terms, plus the subscription terms and the privacy policy, are the whole agreement between us about REP11.

Appendix A — Apple App Store additional terms

Required where an app is distributed through the App Store. This appendix applies only to a copy of REP11 obtained from Apple's App Store.

• These terms are between you and Bolly Labs Pty Ltd only, not with Apple. Bolly Labs Pty Ltd, not Apple, is solely responsible for REP11 and its content.
• Apple has no obligation to provide any maintenance or support for REP11.
• If REP11 fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation in relation to REP11.
• Bolly Labs Pty Ltd, not Apple, is responsible for any claim relating to REP11, including product liability, any failure to conform to a legal requirement, and claims under consumer protection or privacy law.
• Bolly Labs Pty Ltd, not Apple, is responsible for investigating, defending and resolving any third-party claim that REP11 infringes intellectual property rights.
• You confirm you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and are not on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and, on your acceptance, Apple will have the right to enforce them against you.
• Your use of REP11 must comply with the Apple Media Services Terms and Conditions.

Appendix B — Google Play

Distribution through Google Play is additionally subject to the Google Play Terms of Service between you and Google. Nothing in those terms changes our responsibility to you for REP11.